We take your privacy seriously. This page explains exactly what personal information 711ph collects, how we use it, and the steps we take to keep it safe for every player in the Philippines.
When you register for a 711ph account, we collect the personal details you submit — including your full name, date of birth, email address, and contact number. This information is required to verify your identity, set up your account, and ensure you meet the minimum age requirement of 21 years old as mandated for online gaming in the Philippines. We also collect your preferred payment details when you make deposits or request withdrawals, so that transactions can be processed accurately and securely. Any documents you submit for identity verification — such as a government-issued ID — are handled with strict confidentiality and used solely for compliance purposes. You are responsible for ensuring that all information you provide is accurate and up to date, as incorrect details may affect your ability to withdraw funds or access certain features.
When you use the 711ph platform — whether on mobile or desktop — we automatically collect certain technical information to help us operate and improve the service. This includes your device type, operating system, browser version, IP address, and the pages or games you interact with during each session. We use this data to diagnose technical issues, optimise platform performance, and ensure a smooth experience for all Filipino players. Session data also helps us detect unusual activity that may indicate unauthorised access or fraudulent behaviour, allowing us to act quickly to protect your account. This technical information is not used to build advertising profiles or shared with third-party marketing companies.
711ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and these partners are contractually required to handle your data securely and only for the specific purpose we have engaged them for. We may also disclose information to regulatory authorities or law enforcement agencies in the Philippines when required to do so by applicable law. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. Outside of these circumstances, your personal information stays within the 711ph platform.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by Philippine regulations governing online gaming and financial records. Industry-standard security measures — including encryption, secure servers, and access controls — are in place to protect your information from unauthorised access, loss, or misuse. Our internal team members who handle personal data are trained on data protection practices and are bound by confidentiality obligations. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to log out after each session. If a data breach occurs that affects your rights, we will notify you promptly in accordance with applicable Philippine data protection law.
As a registered player, you have the right to access the personal information we hold about you, request corrections if any details are inaccurate, and ask us to delete your data subject to our legal retention obligations. You may also withdraw consent for certain types of data processing at any time, though this may affect your ability to use some platform features. To exercise any of these rights, contact our support team through the platform and we will respond within a reasonable timeframe. If you believe your data has been handled improperly, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to resolving any privacy concerns fairly and transparently, and the FAQ page has additional guidance on account and data queries.
Quick answers to what Filipino players most often ask about data and privacy on 711ph.
Our support team is here to help with any privacy or data concerns. You can also visit the FAQ for quick answers, or log in to manage your account settings directly.